MANAGEMENT VISIONS

Monday, October 27, 2008

November 3, 2008

"PRIDE"-ISEM PHASE 4-II - SOFTWARE ENGINEERING (SPECIAL)

This is Part XIV in our series on the "PRIDE" Methodologies for IRM. In this edition we provide a description of the concepts and philosophies used in the "PRIDE"-Information Systems Engineering Methodology (ISEM).

The full text for this section can be obtained by clicking: HERE.

NEXT UP: Phase 5 of the "PRIDE"-Information Systems Engineering Methodology (ISEM), Software Manufacturing.

If you would like to discuss this with me in more depth, please do not hesitate to send me an e-mail.

Keep the faith!

OUR BRYCE'S LAW OF THE WEEK therefore is...

Good Systems Design + Good Programming = Great Systems
Good Systems Design + Bad Programming = Good Systems
Bad Systems Design + Good Programming = Bad Systems
Bad Systems Design + Bad Programming = Chaos

"MORPHING INTO THE REAL WORLD"

Friends, be sure to check out our book entitled, "MORPHING INTO THE REAL WORLD - A Handbook for Entering the Work Force" which is a survival guide for young people as they transition into adult life.

Bonnie Wooding, the President of the Toronto Chapter of the International Association of Administrative Professionals (IAAP) said, "Many of our members are just starting their careers and I will be recommending that they read this book, especially Chapter 3, Professional Development - a primer for business skills and filled with basic common sense advice that is simple, easy to follow and extraordinarily practical; and Chapter 5, Do’s and Don’ts of the Workplace, an excellent resource for those questions you are too embarrassed to ask for fear of looking foolish."

The Miami Hurricane recently reviewed it (10/22/2007) and said,

"the abundance of information the book provides is a good start for anyone about to take the first step into the real world. Though the concept of adulthood may seem intimidating, it's comforting to know that someone has at least written a guidebook for it."

Reviewer Bill Petrey praised it by saying, "Every young person entering the workplace for the first time should be given a copy of this book."

The book includes chapters to describe how a young person should organize themselves, how to adapt to the corporate culture, develop their career, and improve themselves professionally and socially. Basically, its 208 pages of good sound advice to jump start the young person into the work force. Corporate Human Resource departments will also find this book useful for setting new hires on the right track in their career. It not only reinforces the many formal rules as contained in corporate policy manuals, but also includes the subtle unwritten rules we must all observe while working with others. The book lists for $25 and can be ordered online through MBA or your local book store. Complementing the book is a one day seminar of the same name which can be purchased separately for $4,000.00 (U.S.) plus instructor travel expenses. For more information on both the book and the seminar, visit our corporate web site at: http://www.phmainstreet.com/mba/morph.htm
ISBN: 978-0-9786182-5-4

MY "PET PEEVE OF THE WEEK" IS "FACING REALITY"

Telling the truth has gotten me into a lot of trouble on more than one occasion over the years, both personally and professionally. So much so that I have come to the conclusion that people plain and simply don't want to know it. For starters, it's hard to know when someone is telling the truth. A lot depends on the integrity of the person telling us something, coupled with our ability to apply logic. Erroneous results occur when we are being misled and don't use our heads which is why people act more on perceptions as opposed to reality (which is what politicians running for office count on).

Facing reality can be a daunting task as it can be rather unpleasant. As a result, people retreat into a make-believe world or yearn for a bygone era. Let me give you an example, not long ago I took some time off to do some fly fishing in the mountains of North Carolina. The area I visited seemed to be somewhat depressed and I discussed it with a friend who had moved to the area. At one time, the area was well known as a prominent furniture maker and tobacco grower. But as foreign competition proliferated in the 1980's and 1990's, at a fraction of the cost of what the North Carolinians offered, companies closed their doors. Since the passage of the Federal Tobacco Quota Buyout in October 2004, North Carolina's tobacco industry has been in a "transition" period, meaning tobacco production has sharply diminished in the area, if not disappeared altogether. All of this has given rise to unemployment, government subsidies, and a general bewilderment by the populace as to what to do next.

There are those still yearning for furniture work, but cannot seem to come to grips with the fact that the ship has sailed. Because of the natural beauty of the area, including mountains, streams, hunting and fishing, and gemstones, some would like to develop the area for tourism. Alas, this is pooh-poohed by the locals who are easily alarmed by outsiders and their perceived sinful ways. Instead, the residents have elected to simply do nothing and allow themselves to stagnate in a state of analysis paralysis. You can readily see the effect it is having on the natives as there is no hustle, no service, no nothing, just a defeatist attitude, all because they refuse to face reality.

I'm sure we have all seen instances of this throughout the country, if not in our very neighborhoods; people who are simply unwilling to recognize the truth and deal with reality; people who are unwilling to upset the status quo even at the expense of its demise. There is a scene in the movie "Men in Black" which sums it up for me; in it, Will Smith's character ("Jay") questions why the world doesn't know about aliens living on Earth, "People are smart, they can handle it."

To which, Tommy Lee Jones ("Kay") replies, "A person is smart. People are dumb, panicky dangerous animals and you know it. Fifteen hundred years ago everybody knew the Earth was the center of the universe. Five hundred years ago, everybody knew the Earth was flat, and fifteen minutes ago, you knew that humans were alone on this planet. Imagine what you'll know tomorrow."

Imagine where we'll be if we don't face reality; maybe somewhere in North Carolina.

Such is my Pet Peeve of the Week.

Note: All trademarks both marked and unmarked belong to their respective companies.

"BRYCE'S PET PEEVE OF THE WEEK"

Folks, a couple of years ago I started to include my "Pet Peeve of the Week" in these "Management Visions" podcasts. They have become so popular that I now syndicate them through the Internet and they are available for republication in other media. To this end, I have created a separate web page for my writings which you can find at phmainstreet.com Look for the section, "The Bryce is Right!" Hope you enjoy them.

Also, if you happen to be in the Tampa Bay area of Florida, be sure to stop by and check out our new Palm Harbor Business OASIS, a new business venue offering local business people a place to meet, work, network, and relax. Why pay a lot for leasing office space when you can become a member of the OASIS for as little as $100/month? For more information, visit our web site at: http://www.phboasis.com/

AND FINALLY...

I received the following e-mail regarding my Pet Peeve on "The Blame Game":

An L.P. in Crowley, Texas wrote...

"During the Cold War I would blame anything and everything that annoyed me on 'a dirty communist plot to drive me crazy'. Now I just blame everything on 'mind controling aliens trying to drive me crazy'. Remember when Hilary C. blamed Bill C.'s infidelity on a Republican plot to disrespect his presidency? And she 'still' ran for president. I think people have short memories or she thinks the common person in the USA is stupid. Maybe I am. Are you trying to tell us that hurricane Ike wasn't President Bush's fault?"

A J.S. in Columbia, Missouri wrote...

"I couldn't agree with you more in saying that we don't want to take responsibility for ourselves and look for a scapegoat at every impass. It's always someone elses' fault."

I received the following e-mails from my "Pet Peeve" entitled, "The Four Day Work Week":

A J.D. in Tampa, Florida wrote...

"I've thought about this often, if only because I've found a 3-day weekend to be much more conducive to relaxation and 'recharging', than a normal 2-day weekend. To accomplish this, we could have four 10-hour workdays (thus providing the needed 40-hour work week), or switch to a 9-day rotation of 6 days on and 3 days off. The latter may sound incredulous, but Macy's had tried to institute that very policy back in the 40's. They wanted to have 3-day rotations, with various employees working 2 on and 1 off, staggered so that the store was always open. The idea was canned due to the confusion it would cause. But the idea of a 4-day work week would be successful, if, as you say, the focus is on productivity and not on the clock."

Again, thanks for your comments. For these and other comments, please visit my "Bryce is Right!" web site.

Keep those cards and letters coming.

MBA is an international management consulting firm specializing in Information Resource Management. We offer training, consulting, and writing services in the areas of Enterprise Engineering, Systems Engineering, Data Base Engineering, Project Management, Methodologies and Repositories. For information, call us at 727/786-4567.

Our corporate web page is at:

http://phmainstreet.com/mba/

Management Visions is a presentation of M. Bryce & Associates, a division of M&JB Investment Company of Palm Harbor, Florida, USA. The program is produced on a weekly basis and updated on Sundays. It is available in versions for RealPlayer, Microsoft Media Player, and MP3 suitable for Podcasting. See our web site for details. You'll find our broadcast listed in several Podcast and Internet Search engines, as well as Apples' iTunes.

If you have any questions or would like to be placed on our e-mailing list to receive notification of future broadcasts, please e-mail it to timb001@phmainstreet.com

For a copy of past broadcasts, please contact me directly.

We accept MP3 files with your voice for possible inclusion in the broadcast.

There is no charge for adding a link to "Management Visions" on your web page, for details and HTML code, see the "Management Visions" web site.

Management Visions accepts advertising. For rates, please contact yours truly directly.

Copyright © 2008 by M&JB Investment Company of Palm Harbor, Florida, USA. All rights reserved. "PRIDE" is the registered trademark of M&JB Investment Company.

This is Tim Bryce reporting.

Since 1971: "Software for the finest computer - the Mind."

END

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Monday, October 20, 2008

October 27, 2008

"PRIDE"-ISEM PHASE 4-I - ADMINISTRATIVE PROCEDURE DESIGN (SPECIAL)

This is Part XIII in our series on the "PRIDE" Methodologies for IRM. In this edition we provide a description of the concepts and philosophies used in the "PRIDE"-Information Systems Engineering Methodology (ISEM).

The full text for this section can be obtained by clicking: HERE.

NEXT UP: Phase 4-II of the "PRIDE"-Information Systems Engineering Methodology (ISEM), Software Engineering.

If you would like to discuss this with me in more depth, please do not hesitate to send me an e-mail.

Keep the faith!

OUR BRYCE'S LAW OF THE WEEK therefore is...

"Information is for people, not for the computer."

"MORPHING INTO THE REAL WORLD"

Friends, be sure to check out our book entitled, "MORPHING INTO THE REAL WORLD - A Handbook for Entering the Work Force" which is a survival guide for young people as they transition into adult life.

Bonnie Wooding, the President of the Toronto Chapter of the International Association of Administrative Professionals (IAAP) said, "Many of our members are just starting their careers and I will be recommending that they read this book, especially Chapter 3, Professional Development - a primer for business skills and filled with basic common sense advice that is simple, easy to follow and extraordinarily practical; and Chapter 5, Do’s and Don’ts of the Workplace, an excellent resource for those questions you are too embarrassed to ask for fear of looking foolish."

The Miami Hurricane recently reviewed it (10/22/2007) and said,

"the abundance of information the book provides is a good start for anyone about to take the first step into the real world. Though the concept of adulthood may seem intimidating, it's comforting to know that someone has at least written a guidebook for it."

Reviewer Bill Petrey praised it by saying, "Every young person entering the workplace for the first time should be given a copy of this book."

The book includes chapters to describe how a young person should organize themselves, how to adapt to the corporate culture, develop their career, and improve themselves professionally and socially. Basically, its 208 pages of good sound advice to jump start the young person into the work force. Corporate Human Resource departments will also find this book useful for setting new hires on the right track in their career. It not only reinforces the many formal rules as contained in corporate policy manuals, but also includes the subtle unwritten rules we must all observe while working with others. The book lists for $25 and can be ordered online through MBA or your local book store. Complementing the book is a one day seminar of the same name which can be purchased separately for $4,000.00 (U.S.) plus instructor travel expenses. For more information on both the book and the seminar, visit our corporate web site at: http://www.phmainstreet.com/mba/morph.htm
ISBN: 978-0-9786182-5-4

MY "PET PEEVE OF THE WEEK" IS "THE FOUR DAY WORK WEEK"

The four day work week has been back in the news lately. I am hearing of a lot of companies in the Information Technology sector promoting the concept, whereby an employee works four days in the office and one at home or wherever he/she desires. The theory is to offer workers the freedom to work from home as opposed to the office which is commonly viewed as a pressure cooker. I never did buy into this concept and see it more as an excuse for employees to screw off. The only time I might accept it is when an employee is sick, particularly with an infectious disease, and it would serve the office better for that person to stay at home and not infect the other workers. Then again, we might get too many people calling in sick, but I digress.

The concept of telecommuting is an old one and something we would like to reward our more trusted employees with, but if you establish the precedent, others will claim unfair favoritism which may open Pandora's Box in terms of legal ramifications. To overcome this, you will have to demonstrate the trusted worker is more productive than others, and since there is typically no metrics in this regards, it is difficult to substantiate the claim.

The problem as I see the four day work week is one of perspective. Most of today's younger workers think in terms of hours worked, not what is produced during the period. This is a common flaw in today's work mentality regardless of your occupation. As any true manager will tell you, it's not the time you put in, it's the work product you put out. Today, workers are more inclined to watch the clock as opposed to what they are supposed to be producing.

Assuming we allow employees to work at home, how do we substantiate the employee has been working? Blind faith? For those I.T. workers who make extensive use of computers, some simple software can be devised to monitor computer activity and gather statistics; e.g., number of keystrokes/mouse clicks, execution of programs, idle time, swapper file activity, data transmission over the Internet, etc. When you compare such statistics between the home and the office, it would be relatively easy to determine who is really working at home and who is abusing the system.

In its purest form, I really don't have a problem with the concept of the four day work week, but it is ultimately based on worker trust, and I guess I have seen too many workers abuse a privilege like this over the years. As the old saying goes, "It's not what I know about dogs that makes me an expert, it's what I know about this dog that makes me an expert."

Such is my Pet Peeve of the Week.

Note: All trademarks both marked and unmarked belong to their respective companies.

"BRYCE'S PET PEEVE OF THE WEEK"

Folks, a couple of years ago I started to include my "Pet Peeve of the Week" in these "Management Visions" podcasts. They have become so popular that I now syndicate them through the Internet and they are available for republication in other media. To this end, I have created a separate web page for my writings which you can find at phmainstreet.com Look for the section, "The Bryce is Right!" Hope you enjoy them.

Also, if you happen to be in the Tampa Bay area of Florida, be sure to stop by and check out our new Palm Harbor Business OASIS, a new business venue offering local business people a place to meet, work, network, and relax. Why pay a lot for leasing office space when you can become a member of the OASIS for as little as $100/month? For more information, visit our web site at: http://www.phboasis.com/

AND FINALLY...

I received the following e-mail regarding my Pet Peeve on "I am NOT a PC":

An M.W. in Kenneth City, Florida wrote...

"I tend to agree. While I use a Windows operating system, it doesn't give me any sense of identity. Microsoft is the only company that can announce that they are releasing a flawed OS and have people waiting up until midnight to buy it. I own my computer, it does not own me."

A C.S. in Palm Harbor, Florida wrote...

"I agree 100%. I'm not even PC. Maybe that is what they were shooting for."

I received the following e-mails from my "Pet Peeve" entitled, "Moral Decay":

An A.S. in New Orleans, Louisianna wrote...

"Another example of the erosion of responsibility is that people no longer associate working with a job. For some reason there is a disconnect where people expect a paycheck but do as little as possible, sometimes virtually nothing. It used to be when you went to work, you worked. Now time is spent doing personal business, surfing the net, or other things without a thought."

An R.C. in Scottville, Michigan wrote...

"At one time, a man's or woman's handshake meant more then a contract and that is how my papa did it his whole life. Honor and integarty were worth more then."

Again, thanks for your comments. For these and other comments, please visit my "Bryce is Right!" web site.

Keep those cards and letters coming.

MBA is an international management consulting firm specializing in Information Resource Management. We offer training, consulting, and writing services in the areas of Enterprise Engineering, Systems Engineering, Data Base Engineering, Project Management, Methodologies and Repositories. For information, call us at 727/786-4567.

Our corporate web page is at:

http://phmainstreet.com/mba/

Management Visions is a presentation of M. Bryce & Associates, a division of M&JB Investment Company of Palm Harbor, Florida, USA. The program is produced on a weekly basis and updated on Sundays. It is available in versions for RealPlayer, Microsoft Media Player, and MP3 suitable for Podcasting. See our web site for details. You'll find our broadcast listed in several Podcast and Internet Search engines, as well as Apples' iTunes.

If you have any questions or would like to be placed on our e-mailing list to receive notification of future broadcasts, please e-mail it to timb001@phmainstreet.com

For a copy of past broadcasts, please contact me directly.

We accept MP3 files with your voice for possible inclusion in the broadcast.

There is no charge for adding a link to "Management Visions" on your web page, for details and HTML code, see the "Management Visions" web site.

Management Visions accepts advertising. For rates, please contact yours truly directly.

Copyright © 2008 by M&JB Investment Company of Palm Harbor, Florida, USA. All rights reserved. "PRIDE" is the registered trademark of M&JB Investment Company.

This is Tim Bryce reporting.

Since 1971: "Software for the finest computer - the Mind."

END

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Monday, October 13, 2008

October 20, 2008

"PRIDE"-ISEM PHASE 3 - SUB-SYSTEM DESIGN (SPECIAL)

This is Part XII in our series on the "PRIDE" Methodologies for IRM. In this edition we provide a description of the concepts and philosophies used in the "PRIDE"-Information Systems Engineering Methodology (ISEM).

The full text for this section can be obtained by clicking: HERE.

NEXT UP: Phase 4-I of the "PRIDE"-Information Systems Engineering Methodology (ISEM), Administrative Procedure Design.

If you would like to discuss this with me in more depth, please do not hesitate to send me an e-mail.

Keep the faith!

OUR BRYCE'S LAW OF THE WEEK therefore is...

"Forgetting the human-being during design will cause the human-being to forget the system at time of startup; it will be DOA, Dead On Arrival."

"MORPHING INTO THE REAL WORLD"

Friends, be sure to check out our book entitled, "MORPHING INTO THE REAL WORLD - A Handbook for Entering the Work Force" which is a survival guide for young people as they transition into adult life.

Bonnie Wooding, the President of the Toronto Chapter of the International Association of Administrative Professionals (IAAP) said, "Many of our members are just starting their careers and I will be recommending that they read this book, especially Chapter 3, Professional Development - a primer for business skills and filled with basic common sense advice that is simple, easy to follow and extraordinarily practical; and Chapter 5, Do’s and Don’ts of the Workplace, an excellent resource for those questions you are too embarrassed to ask for fear of looking foolish."

The Miami Hurricane recently reviewed it (10/22/2007) and said,

"the abundance of information the book provides is a good start for anyone about to take the first step into the real world. Though the concept of adulthood may seem intimidating, it's comforting to know that someone has at least written a guidebook for it."

Reviewer Bill Petrey praised it by saying, "Every young person entering the workplace for the first time should be given a copy of this book."

The book includes chapters to describe how a young person should organize themselves, how to adapt to the corporate culture, develop their career, and improve themselves professionally and socially. Basically, its 208 pages of good sound advice to jump start the young person into the work force. Corporate Human Resource departments will also find this book useful for setting new hires on the right track in their career. It not only reinforces the many formal rules as contained in corporate policy manuals, but also includes the subtle unwritten rules we must all observe while working with others. The book lists for $25 and can be ordered online through MBA or your local book store. Complementing the book is a one day seminar of the same name which can be purchased separately for $4,000.00 (U.S.) plus instructor travel expenses. For more information on both the book and the seminar, visit our corporate web site at: http://www.phmainstreet.com/mba/morph.htm
ISBN: 978-0-9786182-5-4

MY "PET PEEVE OF THE WEEK" IS "MORAL DECAY"

I recently went out to dinner with a business friend who owns a medium sized manufacturing company with just over 50 employees. Over a couple of cocktails he started to express to me his frustration with his people. He claimed to pay them well, provides a comfortable work environment, and offers a respectable benefits package. Regardless, he wished his people were more dedicated and professional in their attitude. He yearned for the old days when there was more pride in workmanship (and you thought I was the last of the whiners). I've known my friend for a long time and know his management style; he works well with people and although he insists on organization and structure, he tends to empower his workers to assume responsibility as opposed to micromanaging them to death. Frankly, I know a lot of people who would love to work in his environment, yet he still had this problem of employee attitudes and asked me for my thoughts on it.

I told him what he was experiencing was a simple matter of moral decay. Regardless of the work environment he provided and his interpersonal relations with his employees, there are other forces at work, namely our eroding system of values. I explained the following to illustrate the point:

* It used to be a person's word was his bond. If he made a verbal commitment, you could count on it. Today, lying and deceit are commonplace in just about every corner of our society. Consequently, our expectations to honor a commitment have been lowered and, even worse, we have lost faith and trust in our fellow man.

* We used to have dedicated workers who cared about their work and doggedly saw a task through to completion. Now, we no longer associate our reputations with our work products. This may be because we have laws today making it difficult to reprimand or fire anyone regardless of their performance. Further, we now suffer from the "99% complete" syndrome whereby we never seem to finish anything with the excuse that, "We'll get around to it." In other words, determination and pride have been replaced by indifference which erodes production and opens the door for competition.

* We used to respect our bosses and were loyal to our companies. As long as you were employed by someone, you bit your tongue and endeavored to help the company succeed. For example, I knew a loyal Boeing employee who steadfastly refused to fly on anything but Boeing aircraft. Today, concepts such as corporate loyalty and respect are a thing of the past as employees no longer trust management, and management doesn't trust its workers, all of which leads to an inordinate amount of back stabbing and political maneuvering. It's no small wonder that today's employees are regarded more as free agents as opposed to team players.

To me, morality means giving of one's self, putting aside our self interests for the common good of all. However, if in fact such things as honor, courtesy, pride, respect, sacrifice, courage, dedication, commitment, loyalty, honesty, perseverance, integrity, and professionalism, are adjectives of the past, then we are indeed witnessing the moral decay of our society. Actually, it's rather remarkable we have progressed as far as we have as a species, but it makes you wonder how much farther we would be if we had the moral fortitude to overcome greed, corruption, and other vices. As Samuel Clemens correctly observed, "Man is the only animal that blushes. Or needs to."

Interestingly, American morality seems to change whenever we change presidents from one political party to another. I can think of no other single event which benchmarks a change in our culture than the passsing of the presidential torch. Consider for example, the social changes incurred in the transition from Eisenhower to Kennedy, from Carter to Reagan, and Bush to Clinton. A change in Presidential party signals a change in social norms and moral priorities.

So what can be done about deteriorating moral values? You would think that our religious institutions would have a significant role to play here. Not necessarily. There are those who go to church simply to absolve themselves of their sins from the preceding week, not to correct any character flaw. After being "cleansed" they revert back to their indiscretions. No, we need to lead by example, reward accomplishments and truly penalize violations as opposed to looking the other way. There will always be those who are morally handicapped and persist in attempting to undermine our system of values, but we owe it to ourselves and our posterity to persevere. Our ability to surmount moral corruption defines who we are as a civilization.

Years ago, Arnold Toynbee said succinctly, "Civilizations die from suicide, not by murder," meaning our social problems are actually self inflicted. If we can cause the problems, I would like to believe we are strong enough to solve them, regardless of the price to be paid. Going back to my friend's problem, what is needed is a little inspiration, hope, belief in ourselves, a little brother/sisterhood, and a legal system that doesn't stifle morality, but rather promotes it. Regardless of the magnitude of the job, from major to menial, workers must believe they are leading an honorable and worthwhile life. There is nothing wrong with ambition, as long as it doesn't lead to incessant politics. There is nothing wrong with personal achievement/recognition, as long as teamwork doesn't suffer. There is nothing wrong with criticsm, as long as it's constructive, not destructive. Basically, we just need some common sense and respect for the human spirit.

So, the question comes down to this; Do we still possess the fortitude to do what is morally right? That is a question for each of us to answer and for our heirs to judge.

Such is my Pet Peeve of the Week.

Note: All trademarks both marked and unmarked belong to their respective companies.

"BRYCE'S PET PEEVE OF THE WEEK"

Folks, a couple of years ago I started to include my "Pet Peeve of the Week" in these "Management Visions" podcasts. They have become so popular that I now syndicate them through the Internet and they are available for republication in other media. To this end, I have created a separate web page for my writings which you can find at phmainstreet.com Look for the section, "The Bryce is Right!" Hope you enjoy them.

Also, if you happen to be in the Tampa Bay area of Florida, be sure to stop by and check out our new Palm Harbor Business OASIS, a new business venue offering local business people a place to meet, work, network, and relax. Why pay a lot for leasing office space when you can become a member of the OASIS for as little as $100/month? For more information, visit our web site at: http://www.phboasis.com/

AND FINALLY...

I received the following e-mail regarding my Pet Peeve on "Spin Doctors":

A D.E. of Golden Hill, Maryland wrote...

"Excellent essay! You asked the question: 'I wonder if it is really feasible to be politically neutral, after all, man is a political animal; how can members of the media be exempt?' One does not have to be apolitical to be a 'news reporter' but one does have to be unbiased when reporting the news. When people like Gibson or Couric start giving their opinion as the news then they have crossed the line and are no longer trustworthy."

A D.D. in Palm Harbor, Florida wrote...

"The good news is that more and more people are fact checking today. Many more than four years ago."

I received the following e-mails from my "Pet Peeve" entitled, "Feel Good Types":

A J.A. from Warrenton, Virginia wrote...

"Well stated, very accurate. I have always found this to be the case and am amazed at how little people want to really hear about reality. In the Southern states, it extends to common communications too, such as 'Let's get together soon' which actually doesn't mean what it says at all. It seems saying goodbye is too final so they say this instead. What is with that??? I spent the first eight years calling and waiting for others to call until someone explained to me that this communication is 'being nice' but it's not real. Hmmmmm."

Again, thanks for your comments. For these and other comments, please visit my "Bryce is Right!" web site.

Keep those cards and letters coming.

MBA is an international management consulting firm specializing in Information Resource Management. We offer training, consulting, and writing services in the areas of Enterprise Engineering, Systems Engineering, Data Base Engineering, Project Management, Methodologies and Repositories. For information, call us at 727/786-4567.

Our corporate web page is at:

http://phmainstreet.com/mba/

Management Visions is a presentation of M. Bryce & Associates, a division of M&JB Investment Company of Palm Harbor, Florida, USA. The program is produced on a weekly basis and updated on Sundays. It is available in versions for RealPlayer, Microsoft Media Player, and MP3 suitable for Podcasting. See our web site for details. You'll find our broadcast listed in several Podcast and Internet Search engines, as well as Apples' iTunes.

If you have any questions or would like to be placed on our e-mailing list to receive notification of future broadcasts, please e-mail it to timb001@phmainstreet.com

For a copy of past broadcasts, please contact me directly.

We accept MP3 files with your voice for possible inclusion in the broadcast.

There is no charge for adding a link to "Management Visions" on your web page, for details and HTML code, see the "Management Visions" web site.

Management Visions accepts advertising. For rates, please contact yours truly directly.

Copyright © 2008 by M&JB Investment Company of Palm Harbor, Florida, USA. All rights reserved. "PRIDE" is the registered trademark of M&JB Investment Company.

This is Tim Bryce reporting.

Since 1971: "Software for the finest computer - the Mind."

END

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Monday, October 06, 2008

October 13, 2008

"PRIDE"-ISEM PHASE 2 - SYSTEM DESIGN (SPECIAL)

This is Part XI in our series on the "PRIDE" Methodologies for IRM. In this edition we provide a description of the concepts and philosophies used in the "PRIDE"-Information Systems Engineering Methodology (ISEM).

The full text for this section can be obtained by clicking: HERE.

NEXT UP: Phase 3 of the "PRIDE"-Information Systems Engineering Methodology (ISEM), Sub-System Design.

If you would like to discuss this with me in more depth, please do not hesitate to send me an e-mail.

Keep the faith!

OUR BRYCE'S LAW OF THE WEEK therefore is...

"Only when the Systems Engineer can walk in the moccasins of the user does the engineer have a right to design a system for the user."

"MORPHING INTO THE REAL WORLD"

Friends, be sure to check out our book entitled, "MORPHING INTO THE REAL WORLD - A Handbook for Entering the Work Force" which is a survival guide for young people as they transition into adult life.

Bonnie Wooding, the President of the Toronto Chapter of the International Association of Administrative Professionals (IAAP) said, "Many of our members are just starting their careers and I will be recommending that they read this book, especially Chapter 3, Professional Development - a primer for business skills and filled with basic common sense advice that is simple, easy to follow and extraordinarily practical; and Chapter 5, Do’s and Don’ts of the Workplace, an excellent resource for those questions you are too embarrassed to ask for fear of looking foolish."

The Miami Hurricane recently reviewed it (10/22/2007) and said,

"the abundance of information the book provides is a good start for anyone about to take the first step into the real world. Though the concept of adulthood may seem intimidating, it's comforting to know that someone has at least written a guidebook for it."

Reviewer Bill Petrey praised it by saying, "Every young person entering the workplace for the first time should be given a copy of this book."

The book includes chapters to describe how a young person should organize themselves, how to adapt to the corporate culture, develop their career, and improve themselves professionally and socially. Basically, its 208 pages of good sound advice to jump start the young person into the work force. Corporate Human Resource departments will also find this book useful for setting new hires on the right track in their career. It not only reinforces the many formal rules as contained in corporate policy manuals, but also includes the subtle unwritten rules we must all observe while working with others. The book lists for $25 and can be ordered online through MBA or your local book store. Complementing the book is a one day seminar of the same name which can be purchased separately for $4,000.00 (U.S.) plus instructor travel expenses. For more information on both the book and the seminar, visit our corporate web site at: http://www.phmainstreet.com/mba/morph.htm
ISBN: 978-0-9786182-5-4

MY "PET PEEVE OF THE WEEK" IS "FEEL GOOD" TYPES

I recently attended a management seminar in my neck of the woods. I don't want to mention any names here but the speaker represented a consortium of consultants who specialized in a variety of subjects, such as business process improvement, tax laws, planning, technical writing, etc. The person making the pitch specialized in "life coaching" which, as I gathered, offered the same type of advice a good parent, guidance counselor or mentor would.

I judged the speaker to be in his mid-to-late 30's and was very preppy in dress. He tried the usual speaker stunts to stimulate the audience, such as saying, "How many of you has had this happen to you? Can I see a show of hands?" He also passed out prizes if you answered a question correctly, which made people look like trained seals being rewarded for tooting the horn and clapping. In addition to his histrionics, he was an entertaining speaker and used a good multimedia presentation to support his points. After awhile though, it became apparent there was little substance in his presentation, but you were supposed to go away feeling good about yourself, the consultant's service, and a possible business relationship.

After the seminar I ran into a couple of the attendees outside in the parking lot and asked them what they took away from the pitch. They both replied, "Not much," but they sure felt good about themselves. (I even thought I heard them humming "Kumbaya" as they walked away).

I've always wondered how speakers who offered more baloney than a delicatessen survived, but I've got a feeling they do quite well for themselves. Frankly, I don't think people want to know the truth and would much rather be entertained. Truth is often sacrificed for panaceas which the public seems to thrive on. After all, why exercise and diet properly when a little pill will cause you to lose weight instead? It should come as no small wonder that a lot of snake-oil has been sold over the years. It seems the public will buy anything if we pitch it with slick talk and make people feel good about themselves. In other words, tell the audience what they want to hear, not what they need to know.

People tend to resent brutal frankness - it may be correct, it may be something that needs to be said despite the political ramifications involved, but people just plain and simply have a hard time dealing with reality and prefer living in a surrealistic comic book world instead.

Years ago we were contracted to study the problems of an information systems department for a large Midwest life insurance company. We studied the group carefully and impartially, gathered the facts, and presented our conclusions to the board of directors. We didn't sugarcoat anything and told the executives precisely what the problems were and how to rectify them. The executives went into a bit of a state of shock as they had previously believed everything was running smoothly in their systems department. It wasn't. They didn't exactly like what we had to tell them, but they listened and to their credit acted on the information. Despite this, we were never asked back due to the embarrassing snafus we uncovered.

The point is, you can only be conned if you allow yourself to be conned. "Feel Good" speakers may be entertaining, but beware of their facade and seek substance instead. Politicians are very hip to this and use "feel good" to maximum effect. But if the upcoming presidential elections are as important as everyone seems to think they are, we need more of a reality check than to just "feel good." But will the public listen? We'll find out in November. Probably not.

Such is my Pet Peeve of the Week.

Note: All trademarks both marked and unmarked belong to their respective companies.

"BRYCE'S PET PEEVE OF THE WEEK"

Folks, a couple of years ago I started to include my "Pet Peeve of the Week" in these "Management Visions" podcasts. They have become so popular that I now syndicate them through the Internet and they are available for republication in other media. To this end, I have created a separate web page for my writings which you can find at phmainstreet.com Look for the section, "The Bryce is Right!" Hope you enjoy them.

Also, if you happen to be in the Tampa Bay area of Florida, be sure to stop by and check out our new Palm Harbor Business OASIS, a new business venue offering local business people a place to meet, work, network, and relax. Why pay a lot for leasing office space when you can become a member of the OASIS for as little as $100/month? For more information, visit our web site at: http://www.phboasis.com/

AND FINALLY...

I received the following e-mail regarding my Pet Peeve on "Complications":

An L.T. in Fall River, Massachusetts wrote...

"I agree that technology should improve our lives, not make it more complicated. I was ashamed that I never learned how to program the VCR. I got over that. Now I do not know how to even turn the television off correctly, find the programs I like to watch or even memorize which station is which. We have not one but three remotes for our main television set and I am oblivious as to which one controls which function. The good news is since I can never quite figure out what station I want I now just leave the television off. Reading a book is easier, no buttons to push."

An S.G. in Mt. Vernon, Illinois wrote...

"You got up to FIVE stations? Wow. Lucky! We got the three networks, but with one or another never coming in very well - usually it was whichever one you wanted to watch. On really good days we could pull in the PBS station in a really grainy way. And that was with an antenna on a tower with a rotor to control it. You must have been a town kid."

I received the following e-mails from my "Pet Peeve" entitled, "The Attributes of a Tough Task Master":

An M.B. in Clearwater, Florida wrote...

"Your article this week really filled my tank and gave me energy. I can really relate to your article today. I just took on a new training consulting assignment and realized that I am filling the task of the 'poor slob'. Got a call on a Thursday, to be at a client's site on Friday morning. It seems they need someone that can prepare and deliver 70 hrs of training two weeks from now. However, all the students are non citizens, from India and are hard to communicate with. So guess who got the job to deliver for these people. Hopefully I can, but will see. It's crunch time, and gotta run. Great Article as always. Just me the 'poor slob', trying to save face for usual 'postpone, delay, and put off until its almost too late' to save face with the client and its customers."

Again, thanks for your comments. For these and other comments, please visit my "Bryce is Right!" web site.

Keep those cards and letters coming.

MBA is an international management consulting firm specializing in Information Resource Management. We offer training, consulting, and writing services in the areas of Enterprise Engineering, Systems Engineering, Data Base Engineering, Project Management, Methodologies and Repositories. For information, call us at 727/786-4567.

Our corporate web page is at:

http://phmainstreet.com/mba/

Management Visions is a presentation of M. Bryce & Associates, a division of M&JB Investment Company of Palm Harbor, Florida, USA. The program is produced on a weekly basis and updated on Sundays. It is available in versions for RealPlayer, Microsoft Media Player, and MP3 suitable for Podcasting. See our web site for details. You'll find our broadcast listed in several Podcast and Internet Search engines, as well as Apples' iTunes.

If you have any questions or would like to be placed on our e-mailing list to receive notification of future broadcasts, please e-mail it to timb001@phmainstreet.com

For a copy of past broadcasts, please contact me directly.

We accept MP3 files with your voice for possible inclusion in the broadcast.

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Management Visions accepts advertising. For rates, please contact yours truly directly.

Copyright © 2008 by M&JB Investment Company of Palm Harbor, Florida, USA. All rights reserved. "PRIDE" is the registered trademark of M&JB Investment Company.

This is Tim Bryce reporting.

Since 1971: "Software for the finest computer - the Mind."

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