September 1, 2008
This is Part V in our series on the "PRIDE" Methodologies for IRM. In this edition we provide a description of Phase 3 of the "PRIDE"-Enterprise Engineering Methodology (EEM).
The full text for this section can be obtained by clicking: HERE
NEXT UP: PHASE 4 - ENTERPRISE INFORMATION STRATEGY
If you would like to discuss this with me in more depth, please do not hesitate to send me an e-mail.
Keep the faith!
OUR BRYCE'S LAW OF THE WEEK therefore is...
"All companies have a culture. In order for employees to function and succeed, it is essential they understand and believe in the culture."
"MORPHING INTO THE REAL WORLD"
Friends, be sure to check out our book entitled, "MORPHING INTO THE REAL WORLD - A Handbook for Entering the Work Force" which is a survival guide for young people as they transition into adult life.
Bonnie Wooding, the President of the Toronto Chapter of the International Association of Administrative Professionals (IAAP) said, "Many of our members are just starting their careers and I will be recommending that they read this book, especially Chapter 3, Professional Development - a primer for business skills and filled with basic common sense advice that is simple, easy to follow and extraordinarily practical; and Chapter 5, Do’s and Don’ts of the Workplace, an excellent resource for those questions you are too embarrassed to ask for fear of looking foolish."
The Miami Hurricane recently reviewed it (10/22/2007) and said,
"the abundance of information the book provides is a good start for anyone about to take the first step into the real world. Though the concept of adulthood may seem intimidating, it's comforting to know that someone has at least written a guidebook for it."
Reviewer Bill Petrey praised it by saying, "Every young person entering the workplace for the first time should be given a copy of this book."
The book includes chapters to describe how a young person should
organize themselves, how to adapt to the corporate culture, develop
their career, and improve themselves professionally and socially.
Basically, its 208 pages of good sound advice to jump start the young
person into the work force.
Corporate Human Resource departments will also find this book useful
for setting new hires on the right track in their career. It not only
reinforces the many formal rules as contained in corporate policy manuals,
but also includes the subtle unwritten rules we must all observe while
working with others.
The book lists for $25 and can be ordered online through MBA or your
local book store.
Complementing the book is a one day seminar of the same name which can
be purchased separately for $4,000.00 (U.S.) plus instructor travel expenses.
For more information on both the book and the seminar, visit our corporate web site at:
http://www.phmainstreet.com/mba/morph.htm
ISBN: 978-0-9786182-5-4
MY "PET PEEVE OF THE WEEK" IS "MAKING YOUR PROBLEMS MINE"
Have you ever noticed how people try to make their problems yours? Let me give you an example, we have a small garbage dumpster next to our office building and other people began using it to dump their trash as soon as we got it. Of course, we then put a lock on it but this didn't seem to deter a few people who put their trash on top of the dumpster. We even had one instance where someone deposited an old sofa on the dumpster which caused me to pay the garbage man a little extra to dispose of it. In other words, people were transferring their problems to us.
There seems to be a lot of this going on, particularly among Customer Service people. A lot of the service people I talk to seem to be more interested in compounding my problems as opposed to solving them. Nobody really likes to deal with problems, but if that's what you're getting paid to do I fail to see the rationale of complicating life as opposed to simplifying it.
You see this "pass the buck" mentality just about everywhere, not just in the office but at home as well. It has become so prevalent it's like a giant merry-go-round with everybody passing their problems on to someone else. Here's an idea; why not pull the plug on the ride and have everyone address their own problems, it's what we call "responsibility," something a lot of us cannot seem to accept.
As to our dumpster problem, we picked through a couple of bags of garbage that had been dropped off on us and found the name and address of the person who dumped it. We then dutifully returned the bags of trash to their rightful owner who was unhappy to see it returned. I think we need to see more of this type of action, instead of letting the buck stop on our doorstep, how about returning it to its rightful owner?
Such is my Pet Peeve of the Week.
Note: All trademarks both marked and unmarked belong to their respective companies.
"BRYCE'S PET PEEVE OF THE WEEK"
Folks, a couple of years ago I started to include my "Pet Peeve of the Week" in these "Management Visions" podcasts. They have become so popular that I now syndicate them through the Internet and they are available for republication in other media. To this end, I have created a separate web page for my writings which you can find at phmainstreet.com Look for the section, "The Bryce is Right!" Hope you enjoy them.
Also, if you happen to be in the Tampa Bay area of Florida, be sure to stop by and check out our new Palm Harbor Business OASIS, a new business venue offering local business people a place to meet, work, network, and relax. Why pay a lot for leasing office space when you can become a member of the OASIS for as little as $100/month? For more information, visit our web site at: http://www.phboasis.com/
AND FINALLY...
I received the following e-mail regarding my Pet Peeve on "Reading the Signs":
A J.G. in Pampa, Texas wrote...
"'Parking for Drive-Thru Service Only.' Wow... I don't even know what else to say to that one."
An F.D. in Edmonton, Alberta wrote...
"One thing that has always perplexed me is why they have Braille on drive-through ATM's?"
I received the following e-mails from my "Pet Peeve" entitled, "How much do we really use our head?":
An S.S. in Wisconsin wrote...
"I agree totally with the thought that people operate mostly on autopilot, and that all our advances in technology have actually made us lazy, because anymore there's some gadget to do just about everything for us. I'm no exception, but it still irritates me sometimes to even see a cashier fumble for the right change unless the register tells them what to give back. As a society we have pretty much conditioned ourselves to look to other things to tell us how to act and what to do. It's sad, really, and to be honest I kind of feel sorry for my girls' generation, which is quickly becoming one completely reliant on technology instead of self reliance and good ol' fashioned elbow grease."
Again, thanks for your comments. For these and other comments, please visit my "Bryce is Right!" web site.
Keep those cards and letters coming.
MBA is an international management consulting firm specializing in Information Resource Management. We offer training, consulting, and writing services in the areas of Enterprise Engineering, Systems Engineering, Data Base Engineering, Project Management, Methodologies and Repositories. For information, call us at 727/786-4567.
Our corporate web page is at:
Management Visions is a presentation of M. Bryce & Associates, a division of M&JB Investment Company of Palm Harbor, Florida, USA. The program is produced on a weekly basis and updated on Sundays. It is available in versions for RealPlayer, Microsoft Media Player, and MP3 suitable for Podcasting. See our web site for details. You'll find our broadcast listed in several Podcast and Internet Search engines, as well as Apples' iTunes.
If you have any questions or would like to be placed on our e-mailing list to receive notification of future broadcasts, please e-mail it to timb001@phmainstreet.com
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Copyright © 2008 by M&JB Investment Company of Palm Harbor, Florida, USA. All rights reserved. "PRIDE" is the registered trademark of M&JB Investment Company.
This is Tim Bryce reporting.
Since 1971: "Software for the finest computer - the Mind."
END
Labels: Analysis, Bryce, Engineering, Enterprise, Florida, Head, Management, Methodologies, Peeve, Pet, Phase, Physical, PRIDE, Problems
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